How to Travel Italy by Train (Tickets, Tips & Strikes)

How to Travel Italy by Train (Tickets, Tips & Strikes)

Many destinations in Italy are easily accessible by train. In most regions, the rail network is modern, well-developed, and allows you to move between towns and cities with ease. With nearly 17,000 km of active railway lines and around 2,200 stations, it's very well interconnected. When planning your Italian vacation, we highly recommend checking the train routes before renting a car - you might just find that traveling by rail is the smarter, easier choice for your itinerary! 

Train Companies in Italy

There are two major train companies in Italy: Trenitalia and Italo.

Trenitalia

Trenitalia is the state-owned company and Italy's largest railway operator. It runs everything from regional trains that stop in small villages and towns to high-speed trains called Frecce ("Arrows"), which travel at speeds of up to 300 km/h.

Trenitalia operates several types of trains:

Frecciarossa are the fastest trains operated by the state-owned company Trenitalia.
Frecciarossa are the fastest trains operated by the state-owned company Trenitalia.

Italo

Italo is a private operator that runs exclusively high-speed trains, connecting Italy's major cities (such as Rome, Milan, Florence, Venice, Turin, Naples, and more).

Instantly recognizable by their sleek, dark red design, Italo trains are divided into three comfort classes: Smart, Prima, and Club Executive.

Italo is a private company that competes with Trenitalia.
Italo is a private company that competes with Trenitalia.

How to Buy Train Tickets in Italy?

The most important thing to know about Italian train tickets is that there are two different pricing structures:

If you plan on taking a high-speed train, book your tickets as early as possible to avoid paying premium last-minute prices.

Booking Train Tickets Online

If your travel schedule isn't tied to unpredictable factors (like a potentially delayed flight), we highly recommend buying your tickets online. This guarantees you get the best rates and saves you precious vacation time.

You can purchase tickets directly from the official platforms of Italy's two rail companies:

Alternatively, you can use booking platforms like Omio or Rail Europe. These aggregators display schedules and prices for both companies, making comparisons easy. Just keep in mind that these third-party platforms may add a small booking fee to the final price.

Buy Trenitalia Tickets

Buy Trenitalia Tickets

Buying Train Tickets at the Station

You can also buy tickets directly at the train station. You have two options:

Each rail company has its own dedicated machines. For example, you cannot buy a Trenitalia ticket from an Italo machine, or vice versa. Make sure you are using the machine that matches the operator you want to travel with!

Trenitalia ticket machines
Trenitalia ticket machines
Italo ticket machines
Italo ticket machines

Train Discounts for Children

Child discounts vary between the two train companies. Additionally, certain Italian regions or provinces may apply their own specific transport regulations.

Trenitalia

Italo

Italian trains are clean and comfortable.
Italian trains are clean and comfortable.

Tips for Train Travel in Italy

When Buying Your Train Tickets:

1. Buy tickets for non-regional trains in advance (ideally at least a month before your trip). This gives you access to the best promotional rates.

2. Before booking a high-speed train, check both companies to choose the best option based on schedule, price, and travel time.

3. When buying tickets on the Trenitalia website, remember to enter destination names in Italian (e.g., Firenze for Florence, Venezia for Venice, or Aeroporto if you are traveling to/ from an Italian airport). Once you select your train, you will need to enter the full details for the first passenger, and then just the names of the remaining travelers.

4. Large cities have more than one station. Make sure you select the correct one. For example, if you want to visit Venice, select Venezia Santa Lucia and not Venezia Mestre (which is located in Mestre, on the mainland).

5. If you are traveling with family or a group of friends, look out for special group offers. There are also frequent discounts available for youth and seniors.

6. The difference between First and Second Class on regional trains is mostly down to comfort. First-class carriages are generally quieter, less crowded, and feature larger, more comfortable seats.

7. Don't forget to check the ticket rules. Some promotional or special-offer tickets are completely non-refundable and cannot be changed.

Buy Trenitalia Tickets

Buy Trenitalia Tickets

Before Boarding the Train:

1. Arrive 10-20 minutes early. Large, bustling stations can be overwhelming, and you will likely need extra time to find your way. Additionally, regional trains can get incredibly crowded (such as the route from Milan to Lake Como). Since regional trains do not have reserved seating, the earlier you board, the better your chances of snagging a good seat. 

2. To find your platform, look at the departures board (Partenze) under the Binari ("Platforms") column. Match your train by its train number, not just the final destination. Keep checking, as platforms can change right up until the last minute. 

3. VERY IMPORTANT! If you bought a physical paper ticket for a regional train from a machine or a ticket counter, you must validate it before boarding, or you will face a hefty fine from the conductor!  Look for the small validation machines (usually green or yellow) located around the station or right on the platforms. Insert one end of your ticket into the slot face-up, towards the left (where it says Convalida) and wait a few seconds until you hear a stamping sound. This prints the date and time on your ticket. 

Some stations make these machines hard to find, so give yourself extra time.

Online regional tickets and all high-speed tickets DO NOT need to be validated, as they already state the exact date and time of travel. The conductor will simply scan your QR code.

If you bought a physical ticket, don't forget to validate it before boarding the train!
If you bought a physical ticket, don't forget to validate it before boarding the train!

4. In some regions of Italy, you might encounter other railway companies that either belong to Trenitalia or collaborate with them. 

For example, regional trains in Lombardy are operated by Trenord (partially owned by Trenitalia). 

In Puglia, you will find regional lines like Ferrovie del Gargano (serving the Gargano area), Ferrotramviaria (connecting Bari Airport to Bari Centrale station), and Ferrovie Appulo Lucane (operating routes like Bari-Matera across Puglia and Basilicata). If you are leaving from Bari Centrale, make sure you are in the specific section of the station building that belongs to the company you bought your ticket from. 

A Ferrotramviaria train at Bari Centrale Station (Stazione Centrale)
A Ferrotramviaria train at Bari Centrale Station (Stazione Centrale)

On Board the Train

1. If you didn't have time to buy a regional ticket beforehand, you can buy one directly on board from the conductor. However, you must inform the staff immediately upon boarding, and you will be charged a €5 surcharge. 

2. Have your validated paper ticket or your digital QR code ready to show the conductor when they come by. 

3. If your seat is in a Carrozza del Silenzio ("Silence Carriage"), keep your voice down, do not take phone calls, and put all your devices on silent. 

4. Do not wait for the train to come to a complete stop before grabbing your luggage and heading to the doors. Unless it is the very last stop on the route, trains only stop at intermediate stations for a few short minutes! 

Train Strikes in Italy

Train strikes (scioperi) in Italy are fairly common, occurring multiple times throughout the year. They typically last for around 24 hours and are announced several weeks in advance on the official website of the Ministry of Infrastructure and Transport under the Settore ferroviario ("Railway Sector") section.

On strike days, Trenitalia guarantees certain minimum transport services to prevent total gridlock. These guaranteed services apply during peak commuter hours or to specific long-distance national routes:

You can check the complete list of officially guaranteed trains for each Italian region on the Trenitalia Guaranteed Trains Page.

If your train is already on its route when the strike begins, it will continue to its final destination only if it can get there within one hour of the strike's official start time. If the journey takes longer than an hour, the train may terminate early and stop at an intermediate station before reaching your final destination.

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